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SHA Desk

Assisted SHA Registration

Rather not do SHA registration alone?

For people who'd rather not do it alone — including parents, older relatives and anyone less comfortable online.

What are you experiencing?

Pick the one closest to you — there's no wrong answer.

How SHA Desk helps

  1. 1Understand your situation
  2. 2Review the relevant information
  3. 3Identify the appropriate assistance
  4. 4Help you with the next step

Decisions are made through the official SHA process — SHA Desk assists you through it.

You may be dealing with this if…

  • “I don't want to make a mistake.”
  • “My mum needs to be registered.”
  • “The process is confusing for me.”

What could be causing the issue?

  • Unfamiliar online processes
  • Worry about entering the wrong details
  • Registering someone who isn't present

Every case is different — these are common possibilities, not a diagnosis.

Not seeing your exact SHA issue?

Tell us what's happening and we'll help you understand where it fits.

Talk to SHA Desk

What SHA Desk can assist with

  1. 01

    Guided, step-by-step support

  2. 02

    Assisting older relatives

  3. 03

    Checking details before submission

  4. 04

    Knowing what comes after registration

What may be relevant to your situation

  • Your ID or birth certificate details
  • The phone number currently linked to your SHA account
  • Anything you've already tried, and what you saw

Requirements depend on your case and can change. We'll confirm what applies to you.

Questions people commonly ask

Not sure what applies to you?

Tell SHA Desk what's happening.

WhatsApp SHA Desk
Also on the deskSHA Premium Reduction AssistanceSHA Premium Appeal AssistanceSHA Registration AssistanceSHA Dependant AssistanceSHA Spouse Registration Assistance

Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.

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