SHA Registration

SHA Registration Assistance

Need help getting started with SHA registration or dealing with a registration problem? SHA Desk provides assistance with SHA registration-related issues.

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What is happening with your SHA registration?

Pick the one closest to you — no need to know the official name.

SHA Registration services

01Assisted SHA RegistrationPrefer someone to walk through it with you?02Registration Troubleshooting & IssuesStuck, failing or not sure it went through.03Registration Without Valid IDNo ID, lost ID or missing documents.04Teenage Mother RegistrationRespectful help for young mothers and families.05ID Not Found in SHAYour ID isn't being recognised.

Registration information, in plain language

What registration generally involves

Providing your identification and personal details, and confirming the information linked to you. Household members may be added as part of the process or later.

Where people get stuck

Details that don't match their ID, steps that don't complete, unclear messages, or situations — like no valid ID — that need additional consideration.

Why requirements can differ

What applies can depend on your circumstances and current official requirements, which can change. That's why we look at your situation rather than publish one checklist.

Still unsure?

You don't need to know the technical name of your SHA issue. Just tell SHA Desk what's happening.

WhatsApp SHA Desk

Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.