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SHA Desk

SHA Premium Reduction Assistance

Paying more than KSh 6,000 for SHA?

SHA Desk can assist with understanding your premium situation and pursuing reduction or appeal toward KSh 6,000 per year — KSh 500 per month, where applicable.

How SHA Desk helps

  1. 1Understand your situation
  2. 2Review the relevant information
  3. 3Identify the appropriate assistance
  4. 4Help you with the next step

Decisions are made through the official SHA process — SHA Desk assists you through it.

How much are you currently paying?

Per year. Pick the closest amount or type yours.

Target SHA premium

KSh 6,000

KSh 500 / month

Select your current premium to compare.

01

What your SHA premium is

Your SHA premium is the amount associated with your SHA coverage. For many households it isn't a flat figure — it can be linked to an assessment of your circumstances, which is why two families can see different amounts.

02

Why people question their premium

Most people who ask about reducing their premium aren't trying to avoid paying. They're trying to make sense of a figure that feels out of step with their life.

  • “The amount feels high for what the household actually earns”
  • “Income has dropped, or work has become irregular”
  • “Household details on the record look different from reality”
  • “The amount changed and nobody explained why”
03

Where household and income assessment fits

Where applicable, assessment can take account of household and income-related information to arrive at a premium. That means the information behind your record matters a great deal — more than the figure itself.

04

Why the amount isn't automatically an error

It's tempting to assume a high premium is a mistake. Sometimes it is based on information that's outdated or incomplete; sometimes it reflects the assessment correctly. Telling those apart is the first, most useful step.

05

How SHA Desk assists

The final figure is set through the official assessment and review process. SHA Desk's role is to assist you through that process properly, working toward the KSh 6,000/year target.

Questions people ask

  • SHA Desk assists clients with SHA premium reduction and appeal processes targeting KSh 6,000 per year (KSh 500 per month), where applicable. The final outcome depends on the applicable assessment and official process.

Paying more than KSh 6,000 a year?

Tell SHA Desk your current premium and what's going on at home. We'll assist with the reduction process toward KSh 6,000/year.

Discuss My Premium

Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.

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