Dependant Information Update & Removal
Need to update or remove a dependant?
Help updating a dependant's details, finding a missing dependant, or understanding what removal may involve.
What are you experiencing?
Pick the one closest to you — there's no wrong answer.
How SHA Desk helps
- 1Understand your situation
- 2Review the relevant information
- 3Identify the appropriate assistance
- 4Help you with the next step
Decisions are made through the official SHA process — SHA Desk assists you through it.
You may be dealing with this if…
- “My child's name is wrong.”
- “I need to remove someone from my account.”
- “My dependant isn't showing.”
What could be causing the issue?
- Details entered incorrectly
- Changes in household circumstances
- An addition that didn't complete
Every case is different — these are common possibilities, not a diagnosis.
Not seeing your exact SHA issue?
Tell us what's happening and we'll help you understand where it fits.
Talk to SHA DeskWhat SHA Desk can assist with
- 01
Updating dependant information
- 02
Understanding what removal may involve
- 03
Finding out why a dependant isn't showing
- 04
Assisting with the next steps
What may be relevant to your situation
- The dependant's details as they should be
- Their relationship to you
- Their birth certificate or ID, if available
Requirements depend on your case and can change. We'll confirm what applies to you.
Questions people commonly ask
Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.