Employer / Employee Linkage
Employer and employee details not lining up?
Help when employer and employee details don't line up, after a job change, or when linking new staff.
What are you experiencing?
Pick the one closest to you — there's no wrong answer.
How SHA Desk helps
- 1Understand your situation
- 2Review the relevant information
- 3Identify the appropriate assistance
- 4Help you with the next step
Decisions are made through the official SHA process — SHA Desk assists you through it.
You may be dealing with this if…
- “My employer isn't showing.”
- “I moved to a new job.”
- “We have new staff to link.”
What could be causing the issue?
- A recent change of employer
- Details recorded differently by employer and employee
- Linkage that hasn't been completed
Every case is different — these are common possibilities, not a diagnosis.
Not seeing your exact SHA issue?
Tell us what's happening and we'll help you understand where it fits.
Talk to SHA DeskWhat SHA Desk can assist with
- 01
Understanding employer/employee linkage
- 02
Working out what may need attention
- 03
Assisting employers and employees
- 04
Knowing what to do next
What may be relevant to your situation
- Your employer's name
- When you started or changed jobs
- Your ID or birth certificate details
Requirements depend on your case and can change. We'll confirm what applies to you.
Questions people commonly ask
Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.