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SHA Desk

Employer SHA Registration & Account Assistance

Need help with SHA employer services?

Professional assistance for employers with SHA registration, employee registration and employer account matters.

What are you experiencing?

Pick the one closest to you — there's no wrong answer.

How SHA Desk helps

  1. 1Understand your situation
  2. 2Review the relevant information
  3. 3Identify the appropriate assistance
  4. 4Help you with the next step

Decisions are made through the official SHA process — SHA Desk assists you through it.

You may be dealing with this if…

  • “We've just started operations.”
  • “Our new staff aren't registered.”
  • “We can't access our employer account.”

What could be causing the issue?

  • New organisation or new staff
  • Employer account access problems
  • Records that don't line up with payroll

Every case is different — these are common possibilities, not a diagnosis.

Not seeing your exact SHA issue?

Tell us what's happening and we'll help you understand where it fits.

Talk to SHA Desk

What SHA Desk can assist with

  1. 01

    Understanding employer registration

  2. 02

    Assisting with employee registration

  3. 03

    Employer account matters

  4. 04

    Contribution and linkage questions

What may be relevant to your situation

  • Your organisation's name
  • Number of employees involved
  • What you've already tried

Requirements depend on your case and can change. We'll confirm what applies to you.

Questions people commonly ask

Not sure what applies to you?

Tell SHA Desk what's happening.

WhatsApp SHA Desk
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Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.

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