Quick answer
SHA benefits are set by official policy and can change. What applies to you may depend on your membership status and the service involved. Official SHA sources are the authority on benefit details.
What this means
Benefits describe the healthcare services covered under SHA. Questions usually arise around specific needs like maternity or ongoing treatment.
Why you may be seeing it
- Planning for a specific need such as maternity
- Ongoing or chronic treatment questions
- Being told something isn't covered
What information may matter
- The service or treatment involved
- Your membership and contribution status
- What the facility has told you
What you can check
- Confirm your membership is active and up to date.
- Check current benefit information on official SHA sources.
When assistance may be useful
Not sure what applies to your situation? Tell SHA Desk what's happening.
WhatsApp SHA DeskCommon questions
Can SHA Desk confirm what's covered?
Benefit details are set officially. SHA Desk can help you understand your situation and where to confirm details.
Official sources & references
Official procedures, requirements and benefits are set by the relevant authorities and can change.
By SHA Desk · Managed by Cyber Kenya
Published 6 October 2026. SHA Desk is an independent assistance service — not SHA, the Digital Health Agency or a government office. About SHA Desk