Skip to content
SHA Desk

SHA Means Testing Assistance

Not sure how your assessment relates to your premium?

“Means testing” sounds technical. In simple terms, it's the idea that a household's circumstances can be considered when working out what contribution or premium applies. SHA Desk helps you make sense of it for your situation.

How SHA Desk helps

  1. 1Understand your situation
  2. 2Review the relevant information
  3. 3Identify the appropriate assistance
  4. 4Help you with the next step

Decisions are made through the official SHA process — SHA Desk assists you through it.

01

What means testing means, simply

Instead of everyone paying the same figure, assessment may take account of relevant information about a household to determine the contribution or premium that applies, where applicable.

02

What it may consider

In general terms, assessment can look at household and income-related information. We don't publish a formula or fixed percentages here, because we only share figures we can verify against current official sources — and methods can change.

03

Why results can surprise people

If the information behind an assessment is incomplete, outdated or understood differently, the outcome can feel off. That doesn't always mean it's wrong — but it's a good reason to understand it.

04

What SHA Desk can assist with

We help you understand what your assessment may be based on, whether it seems to reflect your circumstances, and what you might consider next. We can't promise a particular result.

Questions people ask

  • It's the general approach of considering a household's circumstances when determining the contribution or premium that applies. The specifics are set officially and can change.

Tell SHA Desk what you're seeing

Not sure how your assessment relates to your premium? Describe what's on your record and we'll help you make sense of it.

WhatsApp SHA Desk

Managed by Cyber Kenya. SHA Desk is an independent private service provider and is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.

Online