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SHA Registration guides

You can register for SHA through USSD (*147#), the SHA app, the web portal or with an agent's help. Most registrations go through without trouble — but when your ID, phone line or details don't line up, it can stall.

These guides explain each part of registration so you know what to expect and where things usually go wrong.

6 guides · By SHA Desk

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SHA RegistrationHow to Register for SHAWhat registration involves, what may be asked of you, and when it helps to have someone alongside you. 2 min read SHA RegistrationSHA Registration Problems: What Could Be Wrong?Failing, stuck or not sure it went through — the usual reasons, explained without the jargon. 2 min read SHA RegistrationSHA Registration Channels: USSD, App, Web and AssistedUSSD, app, web or assisted — the right SHA registration channel depends on your phone, your documents and your comfort with digital steps. 4 min read

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Getting started

When it isn't working

Getting help to register

SHA Assisted Registration Explained

Common questions

Can someone help me register?

Yes. Assisted registration exists for people without digital skills or phone access. SHA Desk can also help you understand what applies to your case.

Related SHA Desk services