Quick answer
SHA premium is linked to an assessment that uses household and income-related information. In some cases details may be filled in automatically. The figure you see depends heavily on what information was used.
What this means
Assessment is how a premium figure is arrived at. Some people provide information directly; for others, certain details may be pre-filled from existing records. Either way, the result depends on the information behind it.
Why you may be seeing it
- Information you provided at registration
- Details that may have been pre-filled or auto-populated
- Changes since assessment that were never reflected
What information may matter
- What you remember sharing during registration
- Whether any details appeared pre-filled
- Your household's current circumstances
What you can check
- Look at the premium figure and when it was set.
- Think about whether anything significant has changed since.
When assistance may be useful
Not sure what was used in your assessment or whether it fits? Tell SHA Desk what's happening and we can help you understand the next step.
WhatsApp SHA DeskCommon questions
What is means testing?
It's the general term for assessing a household's circumstances to determine a contribution. The official rules and inputs are set by the relevant authorities.
Can I change information after assessment?
Options may exist depending on your situation, such as review, reduction or appeal routes. SHA Desk can help you understand which may be relevant.
Official sources & references
Official procedures, requirements and benefits are set by the relevant authorities and can change.
By SHA Desk · Managed by Cyber Kenya
Published 6 October 2026. SHA Desk is an independent assistance service — not SHA, the Digital Health Agency or a government office. About SHA Desk